Command Center Dashboard
Current Wait Time
0m 0s
+0.5m from 5 min ago
Calls in Queue
0
+3 from 5 min ago
Active Agents
0/25
0% of total agents
Service Level
0%
-2% from target
Wait Time Analyzer
Call Volume Monitor
Queue Activity Tracker
Agent Status Indicator
Available
3
On Call
3
After Call Work
2
Break
1
Offline
1
Agent Details
Total Agents10